Intercom MCP Server

Intercom conversation data access with flexible filtering for AI model analysis.

Data last scanned today · Reviewed today

101 tool★ 8TypeScript

Overview

This MCP server enables language models to retrieve and analyze Intercom chat histories. It provides tools to filter conversations by parameters such as creation and update dates, conversation states, and source types. By integrating this server, users can feed conversation details, contact information, and interaction statistics into their AI agents. It requires an Intercom API key to be defined in the local environment configuration to authenticate requests.

Our verdict

With a security score of 10/100, this server is currently high-risk. The repository has not received a commit in over 580 days and lacks a formal license, making the legal terms of use unclear. Due to the lack of recent maintenance and community-only oversight, this tool is recommended only for experimental or sandbox environments rather than sensitive workflows.

Uses only five direct dependencies
Provides clear documentation for installation and configuration

No detected license for open-source usage
Last code commit was over 580 days ago
Low bus-factor with only one contributor

Setup

Claude Desktop

{
  "mcpServers": {
    "mcp-intercom": {
      "args": [
        "-y",
        "mcp-intercom"
      ],
      "command": "npx"
    }
  }
}

Paste into ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\Claude\claude_desktop_config.json (Windows), then restart Claude Desktop. Some servers require API keys or tokens as environment variables — check the project's README and add an "env" object if needed.

No read-only mode — running this grants full read/write access.
No built-in authentication — anyone with access to this config can invoke every tool it exposes.

Tools

Tool	Description	Risk
search-conversations	Searches Intercom conversations with optional filters.	low

Compatibility

Client	Local	Docker	Remote	Read-only
Claude Desktop
Cursor
VS Code
Windsurf
ChatGPT

Frequently asked questions

›What authentication is required to use this server?

The server requires a valid Intercom API key, which must be configured in your environment variables.

›What level of access does this server have to my Intercom account?

The server is restricted to read-only access for your Intercom conversations.

›Can I filter conversations by specific timeframes?

Yes, you can filter by creation or update dates by providing an operator such as '>', '<', or '=' along with a UNIX timestamp.

›What specific conversation statuses can I filter by?

You can filter by the conversation state, such as 'open' or 'closed', and by specific boolean flags for open and read status.

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